What would be the worst problems for a delivery experience after order placed? Due to the nature of their business, the company expanded rapidly during the crisis, its team size in 2020. Note that: The next stage is a series of in-person interviews with the department head, recruiters and the product team. Doordash's data scientists are experts in using data to drive company growth. Manufacturing, Go to company page Our number one tip? How do you cope with being overburdened or underperforming? It doesnt seem to make many user facing changes though! Doordash Data Scientist Introduction. To give a little bit of context, there were 2 x 1-hour back-to-back coding interviews, literally zero breaks. Don't interview for DoorDash until you finish reading our guide to DoorDash PM interviewing. Physical workspaces will remain fully closed until January of 2022, at which point employees can choose to come to the office. Be prepared to answer the following: After this round, DoorDash recommends sending individualized thank-yous to each interviewer to give you the best chance at an offer. Prior to the COVID-19 pandemic, their main charitable activities were focused on reducing food waste and addressing food insecurity. Your past experiences and success record. Five years. delivery related) that were outside of their control. There's no shortage of complex, engaging projects to work on." . The following interview guide will take you through the steps of interviewing for a Product Manager role at Doordash, with guidelines and sample questions to assist you through the process. Each group is served by multiple products. If you're an applicant already living in the U.S., the government filing fee is $1,760. She couldnt find any drivers. Even today, every new DoorDash team member starts as a driver. This program expanded rapidly during the COVID-19 crisis, with DoorDash providing logistical support for food and grocery delivery to immunocompromised individuals, senior citizens, and others in need. A good PM might be sharp and be able to appropriately delegate and prioritize cross-functionally. Initially, we had been assigning dashers to these orders in real time, and soon realized that some dashers didnt have either the right size vehicle or equipment to handle these high volume orders. What are your long-term goals? Tell us a little about your tenure here and how it has led you to where you are today. Tablet fees are also $0 for the duration of the trial. Suppose you are a PM at Spotify. Since then, Ive managed products on the Support, Dispatch and Dasher teams, and most recently am leading the Logistics org. Especially given the role of DoorDash in the global economy after the COVID-19 outbreak, DoorDash has risen in popularity and prestige as one of the fastest growing startups in the Silicon Valley. What do you think sets the DoorDash Product apart from its competitors? Ill always remember my manager looking at the work and telling me Youre working with one sales representative, you should go out there and sell restaurants yourself - this has stuck with me to this day. What do you like/not like about the DoorDash app? Soon, the founders were taking orders and making deliveries during class, giving them extensive experience with the Dasher side of the business. Her interests include B2B SaaS innovation, high-growth startups, and helping PMs grow their careers. Eng, Go to company page It's supposed to have Product Sense and Product Prioritization Sections. Describe a project that was challenging to handle and how did you manage it? Another focus from that point is helping Dashers achieve their earnings goal, whether thats on an hourly or annual level. This DoorDash SQL interview question asks us to show the proportion of extremely late orders for each month. What tips or advice would you give to someone interviewing at DoorDash? You begin the interview process by applying online or via a recruiter. What is your favorite music product and how would you improve it? DoorDash delivers food from restaurants. In 2016, I worked on a product feature that was aimed at improving quality on our larger catering orders. . The key is to ensure you're organized with your thoughts and have a clear goal in mind that will solve the user's problem(s). Increase your offer with our expert negotiators. Focus on understanding the goal of the problem, which likely will bubble down from DoorDash's overall mission and vision. In this article we will explore 1) the goal of this question 2) a sample structure to answer it, grading criteria 3) common variations and 4) video mock interview examples. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. While people are preparing to land a product management job, this is one of the most important factors they must consider. . Ideally, DoorDash wants you to complete the problem and all associated subproblems successfully without any help from the interviewer. Review your resume to speak off it, and be sure to research a bit more about DoorDash. Create a product that assists teenagers in finding new places to eat. Through their Project DASH program, the company works with local organizations to increase access to healthy food. How to detect iOS memory leaks and retain cycles using Xcodes memory graph debugger, Using ML and Optimization to Solve DoorDashs Dispatch Problem, How DoorDash is Scaling its Data Platform to Delight Customers and Meet our Growing Demand. Kevin Fu joined DoorDash in 2015 on the Bay Area operations team. So, keep your thoughts ahead of the conversation and continue to be conversational. How can you get a project back on track if it is falling behind schedule? This can turn into another bad experience for the customer by having every order delayed, so were investing in tools to give consumers the ability to modify orders all the way up until pickup time without interfering with merchant order protocols and POS integrations. Now its time to submit your application. Get updates in your inbox with the latest tips, job listings, and more. Team matching happens before they give a final offer Interview Questions Do you find yourself wishing that people stayed in their lanes, or do you welcome collaboration? "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. Wed be glad to answer any of your questions. Product managers can expect to work very closely with design, engineering, and operators to meet the needs of the customer, merchant, and Dasher segments. , 35% of interviewees had a positive experience, and the average interview difficulty was rated a 2.6 out of 5. If youve ever ordered takeout, youve likely come across the DoorDash name or even used their services. Helpful. . The leadership team provides goals and then from there, how each team achieves their goals truly comes from bottom up. She couldnt find any drivers. This interview will attempt to extract your personality as well as how you will fit into the company and work. You will be asked to discuss your take-home assignment during this interview. Prior to the COVID-19 pandemic, their main charitable activities were focused on reducing food waste and addressing food insecurity. E.g., build metrics for Product/feature X? I got a really good sense for collaboration, and for moving quickly. Curiosity is another important one as they need to know the ins and outs of their customers. How would you decide what to promote? Do you look for assistance outside of the project team? Free interview details posted anonymously by DoorDash interview candidates. Walk us through the product design of either the Apple app store or Google Play. I had the EXACT same experience @oklifeform and @kimchikun! Check to see if you can explain what you wrote on your resume with examples and descriptions. By using the app or desktop site users can order food from a local restaurant. Can you hold your direct reports, peers, manager, and leaders accountable without placing blame? One of the best frameworks is to go "broad then deep". Good luck! Try the App Today, DoorDash serves over a million deliverers, 20 million customers, and 450,000 merchants across North America, and employs nearly 4,000 employees. Do you have the ability to hold two opposing ideas? Practice with our team of senior tech coaches. At Instacart, you work as a PM. Want to learn more about winning the DoorDash Product Manager interview or about getting hired at a well-known company? PMs and Designers obsess about their audience, define the strategy, and drive the solution. Youve had an impressive career trajectory here at DoorDash - starting on the Ops team to now leading a critical product area as the head of Logistics. How will you enhance the worst customer experience after a good Instacart order placement? According to the DoorDash Impact Report, about two-thirds of restaurants stated that DoorDash was critical to their business, and nearly 80% of customers relied on DoorDash deliveries during the crisis. What are the values you look for in an opportunity? Note that an emphasis will be placed on your understanding of experimentation and the strengths and weaknesses of different metrics. 1412 Broadway,New York City, NY, 10018(800) 978-2719, Tuesday Class Time*: 6:30 PM to 8:30 PMSaturday Class Time*: 9:30 AM to 3:30 PM, DoorDash is a food delivery and logistics company that connects local merchants (primarily restaurants) with customers. Most likely, the hiring manager at DoorDash will look at your resume first. As we are tightly knitted with cross-functional teams on all problems we solve, collaboration ability is also critical. Like most companies, DoorDash shifted to a fully-remote interviewing process during the COVID-19 pandemic. They changed the name to DoorDash in June of 2013, and the business took off around the Stanford campus. I interviewed at DoorDash Interview 3 rounds 1. recruiter call - background and expectations 2. screening round - product prioritization and design 3. onsite: team matching. Current TC: 150KYOE: 4 #doordash #productmanagement #interview #product, Go to company page A quick way to improve this is to delay an order around a minute, so that if a customer wants to add, remove or modify an order they're easily able to. She lives in Raleigh, NC with her husband and two children. What are you going to do about it? Due to the nature of their business, the company expanded rapidly during the crisis, doubling its team size in 2020. Start earning Become a Partner Grow your business and reach new customers by partnering with us. They also opened their first ghost kitchen. To land a job as a product manager at DoorDash, you'll need to have a thorough understanding of the company and its products. Anyone completed phone screen and moving to next round? According to, of interviewees got their foot in the door through an employee referral. I also discovered the work culture that I work best in, what makes technology startups like DoorDash thrive, and what its As I scurry to Little Star Pizza without breaking a sweat, I ask for Annas delivery and pride myself on finally tackling that New Years resolution of staying fit. And a lot of times, this doesnt happen while sitting behind the desk. Some examples are Catering, Convenience, and Grocery. What do you think can go wrong after a customer has placed an order. The recruiter will ask about your product management experience, as well as why you want to work at DoorDash. Will Dimondi Manager for Merchant Design, Your email address will not be published. NOTE: For us, the most important part of this round is the framework of prioritization you use to set up metrics and solve the problem you are faced with, not as much on the actual solutions you'll come up with. Let's start a quick introduction: how. Often Im impressed by the team thinking beyond whats on the roadmap to bring more delight to our customers, and I feel excited to help bring those visions to come true. Since the beginning of the COVID-related shutdowns, DoorDash has delivered approximately 11 million meals. All interview questions are submitted by recent DoorDash Product Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Product Manager s at DoorDash . I worked on several products that have helped small businesses find ways to grow over 10 years. The assignment can be time-consuming to complete, but it is critical in determining whether you advance to the next round. As a US market leader in food delivery with 56% market share, DoorDash collects massive amounts of data. In September of 2019 I had one child and another on the way. This means every delivery needs to be seamless and on time, all the way down to the correct sides and sauces. The PMs Ive worked with in leadership positions all exhibit this one essential trait - they elevate everyone around them. 3. In December, DoorDash went public (, , DoorDash serves over a million deliverers, 20 million customers, and 450,000 merchants across North America, and employs nearly 4,000 employees. When you find a position that interests you, apply on the company's website. Finally, summarize your three points at the end. During the interview with the Product Director, youll get the chance to present your findings and receive feedback. Anyone have tips on 1. How would you improve DoorDashs post-booking experience once the user has ordered their meal? According to a few Glassdoor responses, youll receive a spreadsheet of product data and be asked to make some recommendations based on the numbers. Interview process at DoorDash Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 65% About a week 22% About two weeks 7% More than one month 3% About a month 3% Most reported steps They have no interview 58% Background check 49% Other 12% Phone call/screening 12% On-site interview 7% Least reported steps Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). The most unique thing about DoorDash is how fast we move. The last 5% will be in-office full time. , including several product management jobs. role pictured below, also include a Nice to Haves section. In the next section, we'll discuss specific attributes DoorDash is looking for in interviews and how to prepare for them. In addition, our step-by-step recruiter networking methodology can help you secure that all-important first interview. 5. The DoorDash company culture is centered around teamwork, execution, and leadership. Sample answer: I've always been able to adjust to whatever was required of me in my previous employment. Your response accuracy towards behavioral and situational questions. Why is the Logistics team an exciting team to join? 2. Interview. But that is not the end of the process. Then, pick one to "go deep" on and explain why that is the solution you chose. How would you improve the experience? With a background in both operations and product management, Kevin has experience working across deeply cross-functional teams to drive improvements in delivery quality and Dasher efficiency. Be sure to have answers to common questions prepared, like "Why product management?". Adding to that, our mission of uplifting our local communities is very relevant for the current climate we are in. They need to have ambition but should be able to break up problems into small parts to test their hypotheses faster. Many Doordash Software Engineers prefer to program in Java. 1. Written by professional interviewers with 70 answer examples and 10 community answer examples. DoorDash asks a combination of questions balancing behavioral and product case questions. According to the DoorDash Impact Report, about. Be user-focused. The second interview is another phone screen, except this time it is arranged by a Hiring Manager who may be accompanied by a currently working PM. Strong sense of initiative, internal motivation, and an unrelenting focus on results. I often get asked why I joined DoorDash so I thought I would expand on that in a blogpost. Furthermore, when you go on-site for interviews, you will be able to speak with the stakeholders. The job listing ends with a statement on diversity and inclusion at DoorDash. The company has risen in popularity and emerged as a promising startup in Silicon Valley. Post-Booking Experience Questions (design & execution; food & other), Various Execution Questions (Tradeoffs, Root Cause Analysis, Metrics, etc.). And we provide lots of high leverage opportunities for folks to come and invent new things and make an impact thats visible from space. After that is a Were excited about you because section, which is essentially a list of requirements. Once youve selected one (or more) that seems promising, your next step is to create a standout application and that includes a well-written resume. In September of 2019 I had one child and another on the way.

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