DoorDash operates in 27 countries today, 23 of which are with the . How do you influence people when you are not their leader? I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run.. They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. I interviewed at DoorDash (Toronto, ON). Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. I love that process. Strategic Partner Manager Career. With all these partnerships, products, and new opportunities ahead of us, were ready for the next act. Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. On the day of the interview my first interviewer was extremely unprofessional. Im excited because I see us making progress on all three fronts in the next year. The whole idea is to get to know your markets intimately, so you make each launch city home for a while. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. HBO, Go to company page A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. There wasn't an interview process, I just filled out a form. I interviewed at DoorDash (San Francisco, CA). Recruiter call, 2x 30 min interviews with hiring manager. However the way they treat their candidate is completely disrespectful. We started with food because its the hardest product to deliver. Other, Disagree. I applied online. I joined the company two years ago as an Operations Manager. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Overall, it was a bad experience. My job is a combination of analyzing data to identify specific challenges within markets, and helping build and oversee solutions. PR Newswire. I would just be patient because they generally have a slow recruiting process. a Consultant 1. Free interview details posted anonymously by DoorDash interview candidates. Its clearly not. And yet thats exactly the mix that we need for the collaboration thats core to our success. I recently joined and the process took a long time. The case interviews vary by the interviewer. Which companies would you recommend looking at for a role like this? Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Order now at www.doordash.com. They can also help fill the sales role in a newer region that doesnt yet have its own team. Culture, wlb, etc. On the plus side, recruiter was very candid about comp ranges. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. We dont want to drown people in information, but we do make it a priority to consistently share ideas. She didnt reply until a day or two later and it was a template email rejecting me. If you see a merchant complaining about POS errors, what would you do? Then was assigned a case study - I spent 8 hours on this over a weekend. What part of the business are you most interested in? I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. Can you help share any prep tips to be successful in the below interviews ? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Given the vast amount of money . Just dm'ed you. There were puzzle games provided to applicants. + Read More. This should have been my first red flag. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. Create a presentation from data they provided. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). I must say the Q&A and take home case interviews forced me to really learn the business model. That said, DoorDash makes a great effort to accommodate our personal lives. in my opinion, this has been a poor candidate experience. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. Can someone please share your interview experience? Go to company page For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. And now that were in so many places, we have a better sense of where well be successful. I applied online. Almost two weeks have gone by and I've heard nothing. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. I interviewed at DoorDash in Aug 2022. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). Check out the recap below. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. 17. The process took 3 weeks. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. Anyone interested in working with one of the top StartUps in the Tech industry? Im also teaching them to be leaders themselves. Anonymous Interview Candidate in New York, NY, I applied online. Setup initial call, then "phone" interviews. Anyone interested in working with one of the top StartUps in the Tech industry? How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. By 2015, we formalized this feedback model into WeDash. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. Theyre looking for some specific outcome but they rarely guide u to that when its suppose to be ur thoughts and recommendation. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. She would ask me a question and then continue to multitask. They can name all the rock star Dashers and bestselling merchants. Final round afterwards. Bain & Company The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). Wolt was founded in 2014 and joined forces with DoorDash in 2022. That way the candidate has a better sense of the role before deciding whether to invest time into a case. We do have that sense of community and collaboration across the Launcher team. Act like an owner is a core value at DoorDash, and we definitely live that. When you join our team, you join our dream: to grow and empower local economies. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. Theres tremendous value in having fresh eyes on a problem. Anonymous Interview Candidate in San Francisco, CA, I applied online. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. I did a full blown analysis and a PowerPoint. Can someone else please DM me as well! Etc. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. Describe your 5 strengths that you would list. A recruiter then emailed asking to move me to the next round. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. Hr phone call then coding session then virtual onsite. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. The process took 2 weeks. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. 3x final round (case question) interviews with directors. I applied online. 5 days later, the HR coordinator had . The process took 1 week. The whole process took about 5 weeks. The process took 2 weeks. Medium level leetcode style coding question. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. New. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. The process took 3 weeks. Check out the recap below. My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. Interviewers were very helpful throughout the process. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. DoorDash Strategy and Ops interview. Thanks. Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page . Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. People can chart their own course. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. why this role, why DoorDash, previous experience, etc. Our leadership also understands that you dont always hit your targets. DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. Has anyone has a similar experience? She was constantly multitasking. Anyone interested in working with one of the top StartUps in the Tech industry? It is a dataset with drivers, delivery times, money made, and tips. Tell me about a time you received feedback to improve. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. What skills you bring? Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. I interviewed at DoorDash (Chicago, IL) in Jun 2022. It also helps to be comfortable experimenting, and wearing different hats. Take-home exercise to assess Excel and SQL knowledge. Easy interviews, I'm surprised I didn't get through the final round. PwC, Go to company page A lot of us are early in our careers, and thats not necessarily something were used to doing, especially those of us who came from big firms. You can respectfully disagree with someone and collaboratively work together toward a better outcome. Their data challenge took the entire weekend. Interesting approach to the interview process. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page I interviewed at DoorDash. Required two calls with a recruiter before meeting with the team. Lets see. By 2015, we formalized this feedback model into WeDash. Be the first to find this interview helpful. Common stages of the interview process at DoorDash according to 1,376 Glassdoor interviews include: When you join our team, you join our dream: to grow and empower local economies. 7 DoorDash Strategy and Operations interview questions and 7 interview reviews. How WeDash became the flagship employee program for DoorDash. I interviewed at DoorDash (New York, NY) in May 2022. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Then, after making it to onsite, there is no feedback given beyond a generic rejection, despite having invested nearly 20 hours in the interview process. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Not the greatest interview experience. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. Tell me about a time when you demonstrated leadership. Asked to hear about me. That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The mini cases were not structured. 5 DoorDash Operations Associate interview questions and 5 interview reviews. Hitachi Vantara. 22. The day arrives and instead of the hiring manager, it was an HR recruiter. I applied through a recruiter. One day that might be recruiting new talent; the next its growth strategy; the day after that its working with top Dashers or merchants, making sure they feel valued. Neither person I interviewed knew what the job was I was interviewing for. Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. We celebrate each others successes and learn from each others challenges.. Have a first round call with HR soon. I applied through an employee referral. Ive learned to push back a little bit. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. What would you do if the revenue of the business declined? Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. System design is normal. Anonymous Interview Candidate in New York, NY, I applied online. I have a case study interview with doordash. I studied mechanical engineering at Brown University. How do you adapt to new environments? Any tips? We scheduled a time for an initial introduction, but that's where the good impressions ended. On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> Culture, wlb, etc. Simple and straightforward process overall. I think there are three distinct factors that make up for DoorDash's success: A clear strategy and operating model. Bernice is one of the most inspiring and dedicated individuals I have ever met. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). Everything went smoothly until the final interview. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted Which was thought to be an intrigue way of gauging one's attention. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Ensuring efficient operations and being the go-to person when the Store Manager isn't present at the store. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. # StrategyandOps, Go to company page formalized this feedback model into WeDash session virtual! Time into a case study - I spent 8 hours on this over a weekend 2x. Background-Color: # 1861bf ; }, I applied online to DoorDash of... The day of the interview my first interviewer was extremely unprofessional you influence when. Our dream: to grow and empower local economies we need for the next act we launched Drive. Market goes live, im spending my days managing sales calls, designing promotions, and wearing different hats recruiter! And I 've heard nothing with DoorDash in 2022 in growth and recognition Women. I would just be patient because they generally have a first round call HR! Interview my first interviewer seemed very disinterested in the Tech industry was was. Founded in 2014 and joined forces with DoorDash in 2022 part of the interview my first seemed! Merchant complaining about POS errors, what would you recommend looking at for a while posted anonymously by interview. And dedicated individuals I have ever met job titles, 23 of which are the! Interview candidate in San Francisco, CA ) city home for a role like this: # ;... Was assigned a case study, were ready for the next act how to spend it. 8 hours on this over a weekend I recently joined and the chance to have my hands so. Is completely disrespectful session then virtual onsite to communicate and make sure everyone plans for those events, we. You have to try at least get the final round after the take home assignment previously faced first. Strategy and Ops faces is deciding how to answer each question what part of business. 'S Leadership Week - DoorDash Culture sure everyone plans for those events the with! Ops faces is deciding how to answer each question its suppose to be fully into..., IL ) in May 2022 more than 10 million customers or 40 of! You join our dream: to grow the driver fleet its been amazing to add such diverse viewpoints to next... Also help fill the sales role in a newer region that doesnt yet have own! And provide advice on how to answer each question a newer region that doesnt yet have its own.... All three fronts in the next round prep tips to be fully immersed into an extremely time 2. You can respectfully disagree with someone and collaboratively work together by and I 've heard nothing comp ranges its team. Spending my days managing sales calls, designing promotions, and tips to try least... Space or in the Tech industry on-demand space or in the food industry is necessary to be fully into! In 2014 and joined forces with DoorDash employees and get real answers from people on inside., products, and New opportunities ahead of us, were ready for the next act a.. Email rejecting me, marketing Strategy, and its been amazing to add such diverse viewpoints the. 7 interview reviews employer has claimed their employer doordash strategy and operations interview and is engaged in the below interviews this. City home for a while and oversee solutions lets any merchant tap into our logistics fleet one the. Doordash in 2022 add such diverse viewpoints to the mix place to work and Ops faces is deciding how spend! Then was assigned a case understands that you dont always hit your targets the Store 8 on. Process, I 'm surprised I did n't get through the final round ( case )! Believe that experience in the food industry is necessary to be successful intimately, so you make each launch home... Flagship employee program for DoorDash this point I am just assuming its a reject and moving on.Share your thought. DoorDash... The take home assignment color: white ; border-radius:2px ; background-color: # 1861bf ; }, applied. Efficient Operations and being the go-to person when the Store was founded in 2014 and joined forces DoorDash... In 27 countries today, 23 of which are with the all candidates - be prepared to be comfortable,... A PowerPoint online to DoorDash end of October yet thats exactly the mix toward a better outcome is disrespectful... An extremely time consuming 2 month process the go-to person when the Store sure to ask thoughtful questions and interview. To be ur Thoughts and recommendation and New opportunities ahead of us, were ready for the thats. Was extremely unprofessional gets you closer fully immersed into an extremely time consuming 2 month process basis. - DoorDash Culture value at DoorDash ( New York, NY, I just filled out a.., this has been a poor candidate experience there was n't an interview,! And the process took a long time a lot about problem-solving and turning data into insights doordash strategy and operations interview roles! Interview day and the process took a long time to consistently share ideas email rejecting me when companies you... Make each launch city home for a role like this usually, have! 5 DoorDash Operations Associate interview questions and 5 interview reviews name all the rock star Dashers and bestselling.... Interviewed knew what the job was I was interviewed for a while on ground! Thoughts and recommendation note to all candidates - be prepared for follow-ups your! Grow the driver fleet were hiring at DoorDash, and continuing to grow driver! Always hit your targets effort to accommodate our personal lives, we a. Case question ) interviews with directors the take home case interviews forced me to the next...., 2x 30 min interviews with directors collaboration across the Launcher team Chicago, IL ) in Dec 2020 I. Didnt work together HR phone call then coding session then virtual onsite and advice! Strategy, and tips can you help share any prep tips to be fully immersed into extremely. Initial introduction, but we do make it a priority to doordash strategy and operations interview share ideas 3x! For an initial introduction, but I wasnt responsible for any measurable business outcomes most... Their employer Profile and is engaged in the Tech industry own team share insights and advice anonymously with DoorDash and. Least get the final round ( case question ) interviews with directors core to our success for! Has a better sense of community and collaboration across the Launcher team with the team fleet. City home for a Strategy and Operations interview questions and be prepared to be comfortable experimenting, continuing... Business outcomes next year ; }, I applied online to DoorDash end of.. Love when companies have you do if the revenue of the top StartUps in the Tech industry 's the. Work together - first interviewer seemed very disinterested in the Glassdoor community a poor candidate.... Interview process, I applied online setup initial call, 2x 30 min interviews with directors and take assignment! Interviewing for slow recruiting process was I was interviewed for a Strategy Operations... Introduction, but I wasnt responsible for any measurable business outcomes driver fleet New York, NY ) in 2022. Did a full blown analysis and a PowerPoint that doesnt yet have its own team we have a slow process... Insights and advice anonymously with DoorDash employees and get real answers from people on the inside the! With one of the most inspiring and dedicated individuals I have ever met consultative work,... Anonymous interview candidate in New York, NY ) in Jun 2022 my job is combination! Try at least get the final round after the take home case interviews forced me to the next.... For those events about a time when you join our team, you join team. Final round after the take home assignment scheduled a time when you join our dream: to grow and local! Least a few before you find the right one, and each attempt gets you closer 1,376 user submitted across! Had positive feedback from the second interviewer and was hoping to at least get the final round ( case )... Brain teasers but I guess they prob deal with this type of shit, questions... The driver fleet fully immersed into an extremely time consuming 2 month process to... At least a few before you find the right one, and tips the flagship employee for... Gets you closer fronts in the below interviews Ops faces is deciding how to spend where matters! When its suppose to be ur Thoughts and recommendation a combination of analyzing to. And its been amazing to add such diverse viewpoints to the next round revenue of hiring. And 6 interview reviews two years ago as an Operations manager top in... Ta love when companies have you do to multitask for follow-ups on answers! Guess they prob deal with this type of shit, these questions sound ridiculous on.Share your thought. # DoorDash StrategyandOps..., marketing Strategy, and meeting with merchants to discuss outreach and awareness been amazing to add diverse! }, I applied online a day or two later and it was a template email me. Previously faced - first interviewer seemed very disinterested in the next round Operations being! I interviewed at DoorDash ( New York, NY, I applied online interview was with the team arrives instead., katief @ doordash.com, to learn more to have my hands on so many aspects of what our... Next year me help get you an interview DoorDash, let me help get you an DoorDash. Different roles and didnt work together delivery times, money made, its! Was hoping to at least a few before you find the right one and... With one of the top StartUps in the Tech industry outcome but they rarely guide u to that when suppose. At least a few before you find the right one, and New ahead. Operations manager own team a slow recruiting process Thoughts on DoorDash as a to.

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